Terms and Conditions

Terms and Conditions 
1) Introduction
Welcome to Our Choice Pte Ltd.  Please read carefully this Terms of Use Agreement as this Agreement between Our Choice Pte Ltd (“Our Choice Pte Ltd” or “we”) and each user (“you” or “user”) will form the basis upon which you use this site. All orders accepted by us shall be subject to this Agreement.  If you choose to proceed to use this site, then you are agreeing or consenting to this Agreement but if you do not agree, then please do not proceed any further, and exit the site immediately
2) Copyright and Trademarks
All website design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property and/or intellectual property of Our Choice Pte Ltd. All rights to such materials are reserved to their respective copyright owners. You may electronically copy and print in hard copy portions of this website for the sole purpose of placing an order with us or using this website as a shopping vehicle.
You cannot make use of the materials on this site, including without limitation reproduction for purposes other than noted above, modification, distribution, replication, commercial or other exploitation, or creation of derivative works, without our permission.
Our Choice Pte Ltd, and all logos, page headers, custom graphics and icons are service marks and/or trademarks of Our Choice Pte Ltd or its licensors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.
3)  No Warranty – Disclaimer
Our Choice Pte Ltd is providing this site and its contents on an “as is” basis. Our Choice Pte Ltd and its officers, directors, employees, agents, licensors, suppliers, content providers and the like (together, “affiliates”) do not make any representations or warranties, express or implied, of any kind, regarding this site or its contents, including without limitation the products, information or services offered or sold on or through this site or any Linked Site and the uninterrupted and error-free use of this site.  Our Choice Pte Ltd and its affiliates expressly disclaim all such representations and warranties, including without limitation all warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement.  Our Choice Pte Ltd and its affiliates do not warrant that the site or files available on the site will be free from corrupted data, computer viruses or similar destructive or contaminating code.  No oral or written statements by Our Choice Pte Ltd or its affiliates will create any warranty not expressly set forth herein. Your use of this site and any Linked Site is at your sole risk.
4) Order Acceptance
– Please note that there may be certain or some orders that we are unable to accept and must cancel, even after accepting your order. We reserve the absolute right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.  Our Choice Pte Ltd strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law in Singapore or any country or territory abroad.
5)  Order Returns
Whether you buy from our website, catalogue or stores, we accept any unopened product with accompanying receipt within 10 days of purchase with a full refund.  You may request or apply through email at Sales@Ourchoice.com or mail to: Our Choice Pte Ltd, 18 Boon Lay Way, #03-95, 18@TradeHub21, Singapore 609966. Applicable to local purchases only.
7) Delivery Policy 
  • Free local delivery is provided anywhere in Singapore for purchases above $50.00.
  • A delivery charge of $10.00 will be incurred for purchases amounting to $50.00 and below.
  • Delivery will be made on the following day after ordering, except Sundays and Public Holidays. Delivery time is between 12:00 pm to 9:00 pm.
  • Delivery service is available to Singapore addresses only. However, we are aiming to provide international shipping by June 2020.
  • For urgent or last minute changes to orders or deliveries, please call (+65) 9025 2123 and quote your order number
  • Re-delivery Terms
  • Please ensure that the recipient's address is correct and someone is around to receive the gift. In the event that he/she is not around, the items will be returned to the office or placed outside their doorsteps. 

    Re-delivery fees of $10 will be applicable 

There may be delays for the backorder items due to unforeseen circumstances during the shipping process or inadequacies on the factories' side etc. For such circumstances, cancellation of orders/refund of orders are not applicable if the delay is no more than 2 weeks.
No refunds/store credit will be issued once payment for the backorder has been made, regardless of reason.
 In case of insufficient quantity or defects upon backorder items' arrival, a full refund will be made to the customer within 48 hours. 
For backorder items under a single invoice, the parcel will only be shipped out upon arrival of the last item.
Please ensure that you purchase an  item(Items that are already available)  and Pre-orders separately otherwise it will be SHIPPED TOGETHER ONLY AFTER the arrival of the Pre-order goods!
10)Pricing or Typographical Errors
If a price is incorrect, or any information is incorrect, arising from an error in pricing or product information, or such other typographical and inadvertent error, we have the right, at our sole discretion, to refuse or cancel any orders placed for that item.  If an item is incorrectly or wrongly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation.  Our prices and product availability are subject to change without notice.
11) Quantity Limits and Items for Resale
We may limit the quantity of items purchased per person, in any manner of combination or computation, as we deem fit.  We will duly inform the customer should we do so.
12) Limitation of Liability
Our Choice Pte Ltd and its affiliates shall not under any circumstances be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use this site, including without limitation any liability (I) as a publisher of information, (II) as a reseller of any products or services, (III) for any defective products, (IV) for any incorrect or inaccurate information (V) for any unauthorized access to or disclosure of your transmissions or data, (VI) for statements or conduct of any third party on the site, or (VII) for any other matter relating to this site or any linked site.  This is a comprehensive limitation of liability that applies to all damages of any kind, including without limitation any direct, indirect, special, incidental or consequential damages (including without limitation damages for loss of business, loss of profits, loss of good will, loss of use, loss of  data, cost of procuring substitute goods, services or information, litigation or the like, as well as any deterioration in health, including death), whether based on breach of contract, breach of warranty, tort (including without limitation negligence), product liability or otherwise, even if the user advises of the possibility of such damages.  The limitations of liability set forth herein are fundamental elements of the basis of the bargain between Our Choice Pte Ltd and the User.  The products, information and services offered on and through this site would not be provided without such limitations.  Because the law of some states may not allow for the exclusion of certain damages, in such states liability is limited to the fullest extent permitted by law. Notwithstanding the foregoing, the sole and entire maximum liability of Our Choice Pte Ltd and its affiliates for any reason, shall be limited to the amount paid for any product, information or service purchased from and on this site.
13) Site Usage/Termination of Usage
You are solely responsible and must agree to maintain the security of your account on the site, and the security of your password and other confidential information. You agree to be responsible for all charges resulting from the use of your account on the site, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying Our Choice Pte Ltd.
You will not access this site from any territory where its contents are illegal, and that you, and not Our Choice Pte Ltd and its affiliates, are responsible for compliance with applicable local laws. Once you discontinue any further use of this Site, you would be deemed to have terminated these terms and conditions. Our Choice Pte Ltd also may terminate or suspend this Agreement, at any time, without notice, and accordingly deny you access to the site, if in Our Choice Pte Ltd’s sole discretion you fail to comply with any term or provision of this Agreement or your use is harmful to the interests of another user or Our Choice Pte Ltd or its affiliates. Upon any termination of the Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of use or otherwise. You agree that Our Choice Pte Ltd may terminate or suspend your access to all or part of this site, without notice, for any conduct that Our Choice Pte Ltd, in its sole discretion, believes is in violation of these Terms of Use or any applicable law or is harmful to the interests of another user, Our Choice Pte Ltd or its affiliates.
14) Applicable Law; Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Singapore. Any dispute and/or claim arising from the use of this site and/or its products must be subject to the jurisdiction of the Courts of Singapore.
15)Severability; Interpretation
If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions shall not be affected. When used in this Agreement, the term “including” shall be deemed to be followed by the words “without limitation.”
16Entire Agreement
This Agreement constitutes the entire and only Agreement between Our Choice Pte Ltd and each user of this site with respect to the subject matter of this Agreement and supersedes any and all prior or contemporaneous Agreements, representations, warranties and understandings, written or oral, with respect to the subject matter of this Agreement. You agree to review this Agreement prior to your use of this site and your use of this site shall be deemed acceptance of and assent to this Agreement by you.
17) Changes to Terms of Use Agreement
This information was last updated on 7 June 2016.  We may, in our sole discretion, amend the Terms and Conditions of this Agreement from time to time so you must check this Agreement from time to time for any possible changes. Use of this website after any modification implies that you consent to this Agreement as modified, even if you did not read the new and/or amended terms before using this site.
Furthermore, use of this website at anytime after you have accepted the terms of this Agreement shall also be upon the basis that you consent to the Agreement with the latest amended terms, at each time, even if you have not read the Agreement or the latest amended terms.
18) Disclaimer and Privacy Policy
Please review our Disclaimer and Privacy Policy, which also governs your visit to our website to understand our practices.
19) Miscellaneous
Our failure or our affiliates’ failure to strictly follow any term of this Agreement shall not constitute a waiver of such term and shall not be considered a waiver or limit the right of Our Choice Pte Ltd thereafter to insist upon strict adherence to that term or any other terms of this Agreement.