Christmas Hampers & Gifting deliveries FAQ
Christmas FAQ
1. Select your delivery dates
You can choose your delivery dates during checkout. Utilize our calendar app to specify the delivery dates.
2. Key in your greeting messages
Choose the Cart Icon and input your greeting messages before proceeding to checkout.
Printing of Greeting Card with Company Logo;- $2.50 per card
Note; using our standard card – FOC
Printing of Greeting Card with Company Logo;- $2.50 per card
Note; using our standard card – FOC
3. What if I have more than 10 addresses for delivery?
1) DROP US an email - online@ourchoice.com
2) Let us know the NAME of the Hamper , delivery dates & Locations.
We will send you the invoice and order form to proceed.
2) Let us know the NAME of the Hamper , delivery dates & Locations.
We will send you the invoice and order form to proceed.
4. What if there's nobody around to receive the goods?
There will be an additional charge of $8 for redeliveries.
5. Can I add in more products to the hamper?
You may proceed by purchasing the items along with the hamper. Specify 'Add products to hamper' in the order note before proceeding to checkout.
6.How do I track my order?
Kindly email us at online@ourchoice.com. Please allow us 2 days to reply.
7. Can I have a corporate discount if I Purchase more than 20 hampers?
Email us at online@ourchoice.com
8. My address is a workplace. Is delivery available during business hours?
Deliveries are made during office hours. Please specify in the 'order note' if this is an office address.
9. When will my delivery arrive?
Throughout our Christmas season in Nov-Dec, anticipate a later delivery time than usual. We will strive to deliver your order by 9:30 pm.
10. What are the delivery fees?
CBD Area: Additional $5.00 | Airport Terminals and All Shopping Malls – Additional $20.00 per hamper
Free shipping for orders [SINGLE Location] over $70 | Add $10 fee for orders under $50 | $5 For Orders between $50-$70
PLEASE NOTE:
Our office will be at its peak during Nov-Dec.
It's recommended to contact us via email at online@ourchoice.com for prompt assistance.
Thank you for your consideration & have fun shopping!